Becoming a Customer

What is the Marygold Easy Access Savings Account?

• What is the Marygold Easy Access account (provided by Griffin Bank Ltd)?
• Is the account free?
• What are the eligibility requirements?
• Can I withdraw money?
• What is the Financial Services Compensation Scheme ("FSCS")?
• What is the interest rate on the Savings Account?

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How do I create an account with Marygold?

• What are the high level steps to opening a personal account with Marygold?
• How long does it take to open an account with Marygold?
• How old do I need to be to open a Marygold account?
• Do I need to be a British citizen to open a Marygold Account?
• Do I need to be resident in the UK to open a Marygold Account?
• Why might I be declined a Marygold Account?

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Customer Onboarding Questions

• Why do I need to supply my identity documentation?
• Why do I need to take a selfie?
• Why do you ask me information about what I do for a living, earnings and more?
• Is my data safe?

Account closure questions

• How do I close my Marygold Account and all underlying Money Pools and Piggy Banks?
• What is the difference between the Marygold Account versus Money Pools / Piggy Banks versus Griffin Accounts?