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I don't seem to be getting phone notifications or emails relating to nudges or alerts I have saved. Why?

Updated

For notifications:

  1. Please check the notification settings in your Marygold app and check that notifications are turned on (Profile Settings > Notifications).
  2. If your notifications are turned on in the Marygold app, please next check the phone notification settings in case the notifications for the Marygold app are turned off.
    1. For Android:
      1. Go to 'Phone Settings'
      2. Select 'Notifications'
      3. Scroll to the Marygold App and select
      4. Then turn on 'Allow Notifications'
    2. For Apple:
      1. Open the Settings app
      2. Scroll to the Marygold app and select
      3. Select 'Notifications'
      4. Toggle 'Allow Notifications' to on.

For emails:

  1. Please check the notification settings in your Marygold app and check that notifications are turned on (Profile Settings > Notifications).
  2. If your notifications are turned on in the Marygold app, please check your email spam folder in case your email provider has filtered the Marygold emails